As a result of the terrible flooding that has impacted many areas of Malaysia, Bank Islam Malaysia Berhad (Bank Islam) today announced the launch of the Prihatin Programme for Flood to help those customers who qualify for this programme who are affected by the flooding and need funding. Customers who have a house loan, a personal loan, or a car loan and have been affected by the disaster may request a postponement of their monthly payments for up to six (6) months, according to the terms and restrictions established.

In addition, Bank Islam also offers a free replacement for damaged or lost credit cards-i and debit cards-i and chequebooks.

In aiding the affected micro, small and medium-sized (MSMEs) businesses, Bank Islam is  offering the Disaster Relief Facility 2022 for MSMEs Affected by the Recent Floods to  Business Financing-i customers. Under this facility, the eligible micro-enterprise can apply  for a financing amount of up to RM150,000, while the financing size for SMEs is RM700,000  with a tenure of seven years, including a moratorium of six (6) months.

Meanwhile, a moratorium of up to six (6) months is also made available to Bank Islam’s  existing MSME customers affected in districts identified by The National Disaster  Management Agency (NADMA) as flood disaster areas. Financial assistance is open to  all credit facilities with scheduled or contractually due payments, specifically the Term  Financing Facilities, Revolving Credit & Cash Line Facilities and Trade Facilities.

Bank Islam Group Chief Executive Officer, Mohd Muazzam Mohamed, said, “Bank Islam has been keeping abreast with the latest updates on the situation in all affected areas.  Concerned with our customers’ challenges, we are taking proactive actions to ensure  simple documentation and approval processes for them.”

“The well-being of the communities has always been one of Bank Islam’s main priorities.  Therefore, we hope the Prihatin Programme for Flood and the two disaster relief facilities  for affected MSMEs can help relieve customers’ anxieties over their financial commitment  during this trying time,” Mohd Muazzam added.

Applications for financial relief under the Prihatin Programme for Flood can be made at  the nearest operating Bank Islam branches within three (3) months of the incident.

Affected customers can obtain more information on the Prihatin Programme for Flood  and the list of operating branches at Bank Islam’s corporate website at or on its official social media sites, Bank Islam Malaysia Berhad  (Facebook); @bankislam (Instagram), and @myBankIslam (Twitter). Customers may also  reach Bank Islam Contact Centre at or 03-26 900 900  for further assistance.

For affected Business Financing-i customers, applications for the Disaster Relief Facility  2022 for MSMEs Affected by the Recent Floods can be made  at

Application and further information on flood relief assistance for affected MSMEs  customers can be made immediately by visiting the nearest Bank Islam branch or email  to